The Phoenix Surgery, Cirencester
Welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions.
Some patients may have heard that Dr Reynolds will be leaving the practice at the end of December. A letter is being sent to his patients notifying them of his departure - Letter to Dr Reynolds patients. Our new partner, Dr Peter Hill will be joining the practice in February and will be taking over Dr Reynolds patient list.
Some patients will also be aware that Dr Lucy Ansell will be joining the practice at the beginning of January 2014. She is an experienced GP who trained in Cirencester and has been working in the Cotswolds as a long term locum for the past two years. Dr Ansell will be taking care of the patients who were formerly with Dr Chris Goldie.
NHS England has been alerted to a recent incident where a patient was contacted by someone claiming to work at Bradford on Avon Health Centre in Wiltshire. The caller stated that the patient's prescription was ready for collection and could be delivered if debit/credit card payment details were provided. The patient was futher advised that he needed to pay an additional cost following a change that had been made to the prescription.
If patients experience any similar requests for payment or have any concerns that they may have been targeted, please contact the police, via Action Fraud on telephone number 03001232040. For further details of Action Fraud, please visit www.actionfraud.police.uk.
Please contact Reception to make an appointment for your Flu Jab.
KEEPING YOUR DETAILS UP TO DATE
We are currently running a campaign to keep all the details we hold about you up to date. You may note that we have now included a section on our letters to confirm the address and contact details we hold about you. If any of these details have changed please update us using the "Update Contact Details" box below. You may also be aware that you can keep your lifestyle information up to date via the "Update Clinical Record" box below. It is really helpful for us to hold your most up to date details, so please do complete the update form provided. Thank You.
USING OUR ONLINE APPOINTMENT AND PRESCRIPTION SERVICES
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home. First you will need to register for online access - see link below.
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
Chaperones - If you feel you would like a Chaperone present at your consultation please inform your Doctor/Nurse, who will be more than happy to arrange this for you.
Our aim is to promote the lifelong health of our patients and respond to their needs in a way which draws on a wide range of preventative techniques and holistic practice methods.
To register your online pin and access numbers, that were collected from the surgery, please following this link - https://patient.emisaccess.co.uk/Account/Login
(Site updated 25/11/2013)